Credit Controller - Warrington


Job Title: Credit Controller
Location: Warrington
Salary: £19,500 plus benefits
Job Type: Full time, office-based

Our client have been established for more than 3 decades and are now one of the UK’s leading providers of equipment, vehicle and invoice finance.

Their ongoing growth means they are keen to recruit a Credit Controller.  As a Credit Controller you are responsible for recovering unpaid rentals/debts to the business and ensuring that payments are maintained on all live accounts. To succeed in this position, you must be a good communicator and be able to work under pressure and to targets.

You need to be assertive but also tactful in your approach. Knowledge of Direct Debit payments and processes is a requirement; however, training can also be provided to develop this area.

Key Responsibilities:

  • Maintaining customer arrears and ensuring these are in line with the company’s expectations and targets.
  • Contacting customers when payments are overdue, and regular contact with customers in arrears by phone, email or fax
  • Processing BACS, Cheque and Card Payments
  • Setting up new agreements and maintaining accurate and up to date customer details and records
  • Downloading and processing of all BACS reports – ADDACS, ARUDD, AUDDIS etc
  • Creating and submitting Direct Debit Collection files
  • Process adjustments and charges to customer account in line with the terms and conditions of the agreement.
  • Using initiative to achieve targets and to ensure that our client’s debt exposure is kept to a minimum
  • Running daily/weekly reports on arrears and suspended agreements
  • Completing & submitting file to Insurance Provider, loading returned file from Insurance Provider
  • Extracting, printing, posting or emailing monthly and annual invoices to customers and ad hoc invoice requests
  • Maintaining Department Diary
  • Dealing with reassignments and re-negotiating payment plans for customers in financial difficulty
  • Identifying opportunities for Invoice Financing and pass appropriate leads to relevant departments (also, identifying and passing over opportunities for leads on repeat/future business)

The successful candidate will have previous credit control experience

Benefits package:

Life Insurance & Income Protection

Private Medical & Health Cash Plan

24/26 days’ annual leave

£1,000 per annum to spend on training & development in role

Company bonus scheme










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